Wednesday, February 11, 2004
1030	Asiashop: Exhibition for the Retail Industry
KSA Industry Workshops Each workshop to have 30 delegates, on first come first serve basis. Each delegate can attend 3 workshops only (one in each time slot). Delegates have the option of choosing two workshops from each slot. Details on registration page.
WS 11*	Scaling up from Local to Regional and National Presence: Challenges & Approaches Understanding *Rajeev Karwal, Chief Executive, Electrolux Kelvinator, India/Munir Suri, Manager, KSA Technopak
WS 12	Retail Identity Development as a Key Differentiator Harish Bhatt, Vice President Retailing, Titan Industries Ltd., India/Reshmi Jyoti Blah, consultant, KSA Technopak
WS 13	Optimisation of Sourcing Costs Through Vendor Audit and Vendor Management Process Raghav Gupta, Associate Director, KSA Technopak
WS 14*	Understanding Indian Consumer & Shifts in Consumer Buying Behaviour Rama Bijapurkar, Consultant, India/Arvind Singhal, Chairman, KSA Technopak
1300-1330 Lunch
WS 21	Private Label Program Development and Management for Competitive Differentiation and Margin Enhancement Developing and Monitoring Harminder Sahni, Associate Director, KSA Technopak /Manisha Juneja, Consultant , KSA Technopak
WS 22*	Developing and Monitoring Appropriate Retail Performance Metrics Krish Iyer, President and CEO, Piramyd Retail and Merchandising Pvt. Ltd., India/Anil Rajpal, Manager, KSA Technopak
WS 23*	Merchandise planning and Category Management as a Margin Enhancement Tool Govind Srikhande, Director, Buying and Merchandising, Shoppers’ Stop, India/Dipanker Halder, Associate Director, KSA Technopak
WS 24	Enhancing Effectiveness of Customer Loyalty Programs Praphul Mishra, Chief Executive, Net Carrots Loyalty Services, India
1600-1630 Tea Break
WS 31*	Planning Retail Business Start-up: A Road Map Vijay Misra, Chief Executive, TCNS, India/Dipanker Halder, Associate Director, KSA Technopak.
WS 32	Stand Alone / Independent Retailers: How to profitably co-exist with large global and national retailers ? Aniruddha Deshmukh, Vice President, Raymond, India/Vatsala Mishra, Consultant, KSA Technopak
WS 33*	Shopping Malls in the Indian context: Perspective for Mall Occupiers, Developers and Investors Shavak Srivastava, Consultant, Dubai/Anil Rajpal, Manager, KSA Technopak
WS 34	Managing Mark-downs Effectively Sanjay Badhe, Customer Care Associate & Director Operations, Shoppers’ Stop, India/Shailendra Thakur, Consultant, KSA Technopak
Thursday, February 12, 2004
0925	Introduction and Welcome Note Arvind Singhal, Chairman, KSA-Technopak
0930	Key Note Address - Building to Last: A Retail Enterpreneur's Successful Journey Hari Darmwan, Honorary Chairman, Matahari Corporation, Indonesia
1015	The Changing Face of Retail Business: Do the Old Rules Still Apply? Micky Jagtiani, CEO, Landmark Group, UAE
1100	Tea Break
1130	Private Label as a Key Differentiating Tool Peter Peritz, Head of Fashion, Manor AG, Switzerland
1215	Delivering on the Promise, Consistently Kal Patel, Vice President – Strategy, Best Buy (USA)
1300	Lunch
1400	Innovations in Retail Format & Service Offers: A Few Case Studies Richard Traish, Principal, Kurt Salmon Associates, UK
1445	Winning on Relationships – A Retailer’s Strategic Advantage Francis McCauley, International Director, Debenhams plc, UK
1530	Tea Break
1600	Hype and Hyper Markets Jean-Christophe Goarin, General Expansion Manager, Carrefour SA, France
1645	Offering a Unique Shopping Experience: A Mall Manager's Perspective John Wheeler, Vice President, Mall of America, USA
1730	KSA Indian Consumer & Retail Outlook Arvind Singhal, Chairman, KSA Technopak
Friday, February 13, 2004
0900	Tracking Indian Consumer Spending V. Vaidyanathan, Managing Director – Retail Asset Product Group, ICICI Home Finance Company Limited, India
0945	Micro-Marketing Successfully in a Developing Market Mr. K R Kim, Managing Director, LG Electronics, India
1030	Delighting the Indian Consumer - Profitably! Kishore Biyani, Chief Knowledge Officer, Pantaloon Retail India Ltd., India
1115	Tea Break
1130	Making Shopping Fun: The Role of Promotions Raghu Pillai, Chief Executive, RPG Retail
1215	Gaining Competitive Advantage through Information Based Retailing B S Nagesh, Managing Director and CEO, Shoppers Stop, India
1300	Lunch
1345	Managing the HR Challenge as Organized Retail Grows Rapidly: A Panel Discussion B S Nagesh, MD and CEO, Shoppers’ Stop, India;H Ramanathan, Director, Landmark Group, Dubai; Vikram Bakshi (Jt Partner and Managing Director, McDonalds India(North India Region); B A Kodandarama Setty, Chairman and Managing Director, Vivek Ltd., India;
1500	Managing Retail Business Successfully – With a Social Cause Dr. C Abraham Verghese, KVIC Marketing, Khadi and Village Industries Commission, India
1545	Closing Address

* Confirmation awaited
* Fully booked